For orders within Malaysia : All orders made within Malaysia will be sent using Pos Laju express mail delivery which will reach the customer within 24 hours. The test kit will be sent in a standard envelope. There will be no marking or writing on the envelope which indicates the content of the envelope for privacy purposes. The delivery is 100% confidential. You will need to be at home to sign for the parcel. If you are not at home at the time of the delivery, Pos Laju will drop a door tag in your mail box and you can collect the parcel from the Pos Laju office. For orders outside Malaysia : If you choose for Normal Air Mail Delivery, you do not need to be at home to receive the parcel. The parcel is packed in a small envelope which is small enough to fit into your mail box. The test kit is packed in plain and discreet envelope. There will not be any sign on the envelope indicating that the content is a hiv test kit. If you choose for Express Mail Delivery, the parcel will be sent using Fedex. Please be aware that you need to be at the delivery address in order to accept the package or if you cannot be at the delivery location during the business day, you may sign a Fedex door tag authorizing release of the package without anyone present. Alternatively, you can call up your local Fedex office and arrange for a delivery time which is convenient to you. The product will be sent in plain, discrete envelope. Correct email address and phone number are required so that the tracking number can be sent to you.